Reference

How roulet Handles Your Personal Data

At roulet, your personal data belongs to you — we collect only what we need to run your account, process payments via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI, Paytm, PhonePe payment data securedYour right to access and deleteIndia-region data handlingCookie controls available

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What This Privacy Policy Covers

roulet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all personal data roulet collects when you create and use an account, make a deposit through UPI, Paytm or PhonePe, or contact our support team. We process data under applicable law in the jurisdiction where access is permitted — eligibility depends

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on local law and this policy applies where local law allows use of our platform. We do not sell your data to third parties. Data shared with payment processors such as UPI rails or Paytm is limited strictly to what those processors need to complete a
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transaction. We retain account data for as long as your account is active or as required by applicable law, after which it is deleted or anonymised. You may request a full copy of your data or ask us to correct inaccuracies at any time by writing
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to our privacy contact.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your personal data is handled, want to request a copy of your records, or need to report a concern…

HOW WE PROTECT DATA

Six Ways We Keep Your Data Safe

Data security at roulet is not a single step — it is a set of concrete practices applied from the moment you create your account through to every…

Encryption at Rest and in Transit

All personal data stored on our servers is encrypted using industry-standard AES-256.

Payment Data Isolation

When you deposit via Paytm or PhonePe, your full payment credentials are never stored on roulet servers.

Cookie Controls You Operate

We use strictly necessary cookies to keep your session running, and optional analytics cookies to improve the platform.

Account Security Settings

Your account supports two-factor authentication via SMS or an authenticator app.

Data Retention and Deletion

We keep your personal data only as long as your account is open or as local law requires.

Your Right to Request Changes

You can request access to your data, ask us to correct inaccurate records, or request deletion where permitted by law.

What You Have Asked About Our Privacy Policy

The questions below cover the most common things our account holders in India want to know about how roulet collects, stores and uses their data. If your question is not here, our privacy team can be reached through any of the contact channels listed above.

We collect the name, email address, date of birth and contact number you provide at registration, plus any identity documents submitted for verification. We also log your login times, device type and IP address for security purposes.

We share data only with payment processors such as UPI networks, Paytm and PhonePe strictly to complete transactions, and with fraud-prevention services where required by law. We do not sell your data to advertisers or unrelated third parties under any circumstances.

After account closure we retain data for the period required by applicable law in your jurisdiction. Once that period ends, all personal records are either permanently deleted from our systems or anonymised so they can no longer be linked back to you.

Yes. Email our privacy team from your registered address with the subject line 'Data Access Request'. We will compile and send you a copy of everything we hold within 30 days, at no charge, in a readable format.

Submit a deletion request via email or the in-account Help Centre. We will confirm receipt within two business days and complete the deletion within 30 days, subject to any retention obligations under local law that prevent immediate removal.

We use essential cookies that keep your session alive and optional analytics cookies that help us improve the platform. You can manage your cookie preferences at any time through the cookie banner shown on your first visit or via your account settings page.

No. When you pay through UPI, Paytm or PhonePe, your full credentials go directly to the payment processor. We receive only a transaction reference token — your actual payment account details are never written to or stored on our servers.

How roulet Handles Your Personal Data

Contact Us About Your Data

Six Ways We Keep Your Data Safe

Encryption at Rest and in Transit

Payment Data Isolation

Cookie Controls You Operate

Account Security Settings

Data Retention and Deletion

Your Right to Request Changes

What You Have Asked About Our Privacy Policy

01 What personal data does roulet collect when I open an account?

02 Does roulet share my data with anyone else?

03 How long is my data kept after I close my account?

04 Can I request a copy of all the data roulet holds on me?

05 How do I ask roulet to delete my personal data?

06 What cookies does roulet use and how do I control them?

07 Is my UPI or Paytm payment data stored on roulet servers?

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