Reference

Your Rights and Our Legal Commitments

roulet operates under a clear legal framework designed to protect your account, your data, and your rights as someone using our platform where local law permits.

Terms of UsePrivacy PolicyCookie PolicyData Retention RulesAccount Eligibility
roulet Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

Reach Our Legal and Compliance Team

If you have a question about our terms, a data request, or a concern about how your account information is handled, our team is available through…

Email Support Send your legal query or data request to our dedicated address.
Live Chat Open the chat widget from any page on roulet.
Help Centre Our Help Centre carries the full text of every policy, including our Privacy Policy…
DATA AND ACCOUNT SECURITY

How We Protect and Manage Your Data

Security and transparency sit at the core of how we run account management at roulet.

Data Handling

We collect name, contact details, and payment references only as required to operate your account.

Cookie Policy

Cookies on roulet.vip fall into three categories — essential, analytics, and preference.

Account Security

Two-factor authentication is available on every account and strongly encouraged.

Data Retention

We retain your account data for the period required by applicable law in your jurisdiction.

Who to Contact

All data requests, correction notices, and deletion requests should be directed to our data team via the email address listed…

Requesting Changes

You may request a correction, export, or deletion of your personal data at any time.

Frequently Asked Legal Questions

The questions below cover the legal topics we hear about most — from data rights and cookie choices to how account terms apply where you are in India. If your question is not answered here, email our legal team directly or use live chat for faster triage.

Yes. Eligibility depends on local law and is available only where local law permits. You are responsible for checking whether participation is lawful in your specific state or union territory before opening an account.

We collect your name, email address, phone number, and payment references — for example, your UPI handle or Paytm-linked number. We collect only what is necessary to operate, verify, and secure your account.

Yes. Send a data export request to the email address in the Privacy Policy with your registered account email as the subject line. We will send a verified export within 14 days of confirming your identity.

Email our data team from your registered address specifying what needs to be corrected or deleted. Verified correction requests are actioned within 14 days; deletion requests follow after your legal retention period ends.

We retain data for the minimum period required by applicable law in your jurisdiction. Once that window closes, personal data is deleted or anonymised within 30 days and we confirm this to you by email.

Yes. Essential cookies are required for the site to function, but analytics and preference cookies can be turned off anytime via the cookie settings panel in the footer. Your account session and payment flows are not affected.

We will notify you by email or via an in-platform message before any material change takes effect. Continuing to use the platform after that notification means you accept the updated terms. You can always find the current version in the footer.